Hi,
Business Capability vs Process mapping is straight forward in LeanIX. Is there ways to model Services to Business Capability?
Our Support team would like to map Business/IT Services to Business Capability.
I came across the following difference between Capability vs Process vs Service from an online article:
- Both Process and Service are viewpoints on top of Capabilities:
Capability: is the what we do
Process: is the how we do it (--> how a capability is executed)
Service: is the how we access it (--> how a capability is accessed)
Thank you
Sonam
